Skip to main content
image

Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Strobel Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Strobel Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Strobel Auto Service in Shelbyville

Ask The Mechanic
Reviews
Contact Us

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

My wife and I were hauling a pontoon home to Upper Michigan when our transmission blew.. We called around only to find out it was going to be a week to several weeks to get fixed.. When we spoke to Joe he assured us he could get it done in two days... He did it in one! This man went out of his way to not only make us a priority, he drove us to the hotel while we waited for the repair and picked us up in our vehicle when he was done so we could go to his shop to pay. His shop was immaculate and his service was professional.. We have nothing but gratitude and appreciation for all you did Joe. ANYONE who lives ANYWHERE near Strobel Automotive should be using his shop... People are always looking for a good, honest mechanic no matter where you live. Well, Shelbyville MI. has one, his name is Joe at Strobel Automotive! We are forever grateful. Ted and Roxanne

, 05/17/2025

Great local shop, able to do just about anything

Joe did a awesome job fixing my truck. Rail side did a terrible job. I know where my vehicles will be fixed now. Thanks again Joe

First mechanic in years that iv been able to trust the work he dose.

Decorative background image

Partners

  • Parts Plus
  • Jasper Engines & Transmissions
  • Finish Line Authorized Dealer


  • Tri Star Logo